Frequently asked questions about our online Bitcoin casino.

1. Can I play for free?

2. Can I play on CakeBet.com?

3. How do I know if CakeBet is fair?

4. What is the house edge?

5. What are your Blackjack rules?

6. How can I get free bitcoin?

7. What is a Coin Sprinkle?

8. What are your deposit and withdrawal policies?

9. What does "pending" mean on my withdrawal status?

10. What does "pending deposit confirmation" mean on my withdrawal status?

11. What is a bit?

12. Who is John Frosting?

13. What devices can I play on?

14. What languages do you support?

15. Do I need an email to signup?

16. How can I give you feedback?

17. How do I contact support?

1: Can I play for free?

Yes! Every user starts out as a guest playing with free bitcoins.


2: Can I play on CakeBet.com?

Everyone can play on CakeBet but in order to signup for an account, you cannot be located in a restricted country and you should be abiding by the laws of your present location. Review our Terms of Service for more information.


3: How do I know if CakeBet is fair?

All bets on CakeBet are provably fair and you can verify each hand yourself. Please refer to Provably Fair for a comprehensive explanation.


4: What is the house edge?

The house edge on CakeBet Blackjack is 0.9% under the blackjack basic strategy not taking coin sprinkles into account. With coin sprinkles, our house edge is lower and it will depend on the number of players at the table and the size of the bets as it tends to get lower when the number of players on the table increases. In particular for a 5 players table at 20 bits bets, our house edge is 0.3%.

On Dice the house edge is a constant 1%, for example for a payout of 3x, when playing over the dice number, numbers that make you win need to be above 100 - 99 / 3 = 67, here 99 will account for 1% of the house edge.


5: What are your Blackjack rules?

We follow this set of blackjack rules:

  • We shuffle 6 decks of cards
  • We allow a maximum of 5 players on the table
  • Dealer hits on a soft 17
  • Players do not double after a split
  • Players can double on any first two cards
  • Players cannot resplit - only the first hand can be split
  • Players cannot hit on split aces
  • Players lose the whole bet against Dealer Blackjack
  • We do not offer surrender or insurance
  • Blackjack pays 3 to 2


6: How can I get free bitcoin?

Completing the tutorial on how to play Blackjack will gain you free bitcoin. After that, there are a number of challenges you can complete to get free bitcoin. These challenges will appear once you run out of bitcoin or in the menu after you signup.


7: What is a Coin Sprinkle?

Coin Sprinkle is free bitcoin from John Frosting, thanks to you or one of the players at your table winning multiple times in a row. These free bitcoin come from John Frosting's pocket, not yours or anyone else's at the table. The number of bitcoin given out is dependant on the value of chip used during the win streak and the length of the win streak. The win streak needed for a Coin Sprinkle decreases with the value of chip used.
Coin sprinkles only work in the blackjack game.


8: What are your deposit and withdrawal policies?

We accept zero-confirmation bitcoin deposits, which means your account will receive bitcoin as soon as your wallet broadcasts the transaction.

You can withdraw bitcoin from your CakeBet account at any time after your deposits have received 3 confirmations.


9: What does "pending" mean on my withdrawal status?

We take extra time to process large withdrawals as we only keep a limited amount of customer funds on our server to maximize security. Most withdrawal requests will be fulfilled in less than an hour. But some can take up to 12 hours, depending on the time of day.


10: What does "pending deposit confirmation" mean on my withdrawal status?

We accept zero-confirmation bitcoin deposits, however, for security reasons, you cannot withdraw your funds before all deposits have received 3 confirmations.


11: What is a bit?

We use bits to represent smaller bitcoin amounts. A single bit is one one-millionth of a bitcoin or .000001 bitcoin. You can switch your units by clicking on your balance in the top bar.


12: Who is John Frosting?

John Frosting is the baker of all cakes, coin sprinkles and dealer of cards at the table. He is our mascot at CakeBet and hopes you have a lovely time at the tables!


13: What devices can I play on?

You can play on CakeBet on any modern device that supports a web browser, all you need to do is visit cakebet.com. This includes phones, tablets and desktop computers.


14: What languages do you support?

We currently support English, French, Chinese, Japanese, German, Korean, Portuguese, Russian, Spanish. To change your language, click on the menu icon, Account, then Language.


15: Do I need an email to signup?

No, but it is highly recommended as it is the only way to reset your password if you forget.


16: How can I give you feedback?

Make a new suggestion or vote on a current one on our feedback forum.


17: How do I contact support?

You can reach us at support@cakebet.com.